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Integrating feature requests without destroying your product

Updated: at 06:45 PM

Look at feature requests as a request for a new or improved workflow, not a new feature

  1. Listen to client feedback with an interpretive ear, and don’t be afraid to dig deeper to identify underlying problems

  2. Sometimes feature requests are actually usability issues in disguise

  3. Sometimes the product features clients request are actually new product offerings in disguise

  4. Focus your energy on hearing the users’ needs, not the users’ wants

  5. More features do not equal a better product

Read more from the source: InVision Blog